How to Choose an Emergency Alert System

More than 33 percent of accidents and falls involving people 65 years old and over occur at home, according to the CDC. A caregiver's worries never end, particularly when the elderly parent wants to remain living in their own home – which most seniors would prefer to do for as long as possible. But what if an elderly mother falls, or dad has heart attack, stroke or any medical emergency? What if they are home alone? What if they can't get to a telephone to dial for help?

There are many devices available that will instantly summon help in the event of an emergency. Sometimes called Personal Emergency Response System, Medical Alert, or Medical Emergency Response Systems, all systems work in essentially the same way: When emergency help (medical, fire, or police) is needed, the senior presses the transmitter's button. The elderly person wears the transmitter around their neck, on their wrist, belt buckle or wheelchair. In case of emergency, the senior calls for help by simply pressing the alert button, without needing to reach the telephone.

"A medical alert system provides peace of mind for the caregiver and the elderly parent," says Ken Gross, President of Medical Alert, by Connect America, a leader in the medical alarm industry since 1977. "The senior simply presses a button and help is one the way. The transmitter sends a signal to the speaker box that is connected to the phone. The console has a two-way speaker, so the operator can hear the senior, and the senior can hear the operator. A medical alarm system provides round-the-clock monitoring 24/7."

Emergency Response Systems have three components: a small radio transmitter (a help button carried or worn by the user); a console, or base station, connected to the user's telephone; and an emergency response center that monitors calls. The console automatically dials the Central Monitoring Station. Most systems can dial out even if the phone is in use or off the hook. (This is called "seizing the line.")
In addition to dialing the emergency response center, once notified, the operator will also contact family, friends and neighbors. With so many systems on the market, what should a caregiver look for when purchasing?

To help you shop for an emergency response system, consider the following suggestions, provided by Gross, whose company, Medical Alert was recommended as the best medical alert system by Good Housekeeping magazine in an article titled "Home Alone" (Nov 2005).

Price – Medical alert companies charge a monthly fee for monitoring services. Compare pricing, features and servicing of each system. Also, ask if the price will increase. Some companies raise the monitoring fee every year.

"Our fee is $29.95 per month, for as long as the senior has the system. The price never goes up, so the senior and caregiver, many of whom are on tight budgets, don't have to worry about the cost going up unexpectedly."

Hidden Costs – There should be no up-front costs. Seniors should not have to pay for the transmitter or monitoring console. The systems should be included as part of the monthly fee.

Contracts – Don't sign a long-term contract. Caregivers and their aging parents should be able to cancel at any time. Read the agreement carefully before signing.

Experience – How long has the company been in business? Portability – Can the system be used when the elder is away from home – i.e., is it portable? Some companies offer a small base unit that is the size of an answering machine. "The senior can take the system with them when they travel, and it will work in all 50 states. It's great for snowbirds," Gross says.

Ease of Use –Try out the system and make sure it is easy to use. Is the emergency button large and easy for the senior to see and press? Are there any complicated instructions, buttons on the console or other features that might be troublesome for the elder to operate?

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Here are more things to look for when buying an emergency response system:

Waterproof – "Most accidents happen in the bathroom," Ken Gross points out. Make sure the emergency button can be worn in the bath or shower.

Trained Operators – Find out what kind of training the monitoring center staff receives. It's all about the service. In the case of an emergency, when every second counts, you will want qualified care specialists to assist you and your parent.

Hours – Make sure the monitoring center is available 24 hours a day, 7 days a week, for both emergency monitoring and customer service. What happens if you are having difficulty using the system? Or perhaps you have questions about your service? Make sure to ask if the medical alert company has a 24/7-customer support line available in addition to monitoring service.

Testing – Your emergency response company should test the system on a regular basis to make sure it is functioning properly. Ask what procedures the center uses to test systems in your home. And how often are tests conducted? "Medical Alert receives a silent signal from the home on a weekly basis, to ensure that the customer's medical alert system is connected and functioning," Mr. Gross explains.

Repairs – Make sure your system includes repair and replacement service.

Obtaining the right medical alert system is crucial for your security and peace of mind.

Use these tips to help you make the right decision when choosing the best medical alert provider for you and your aging parents.

Here’s a Thought… Protect & Respect Your Elders

By. Christopher Dreno

I read an article in Philly Mag the other day that says that Young Men, ages 18-34, just aren’t behaving like adults in the way that society says they should. The Author, Sandy Hingston, cites numerous statistics that all show how young men are staying home, not getting jobs and definitely not getting married, or at least not doing those things before age 30. The big statistic that she quoted that hit home with me was this:
 
“Sociologists cite five “markers” or “milestones” that have traditionally defined our notion of adulthood: finishing school, moving away from the parental home, becoming financially independent, getting married, and having a child. In 1960, 65 percent of men had ticked off all five by age 30; by 2000, only a third had.”
 
Now, I am a 24, I’ve lived away from my parent’s house since I was 19, I’ve graduated from college, I have a job, I pay my own bills, I even have a girlfriend who I’ve been dating for 4 years, and I’ve got 6 whole years before I’m 30 to get married and start having kids. With all that, it would be pretty easy for me to dismiss this whole article as the grumbling of an older generation against the younger one. I want to say: “I’m doing just fine, mom and dad, even if I didn’t walk to school uphill both ways in the snow.”
 
But, even with all that I have to admit that she has a point. Things are changing quite a bit in young men my age, and I’m not entirely convinced that it is for the better.
 
Before I go any further, I want to point out that this article is extraordinarily biased and does not take many factors into consideration in a lot of it’s points, but I don’t really want to delve too deeply into that rabbit hole. I still recommend reading it; just remember to take some of the points with a grain of salt.
 
The thing that made me take the article seriously wasn’t all of the statics on how young people are living with their parents longer. There are plenty of explanations for that. More and more people are staying in college longer, getting masters degrees. The economy is really tough right now and families often have to band together to make it through. I’m sure some of us are even living at home for medical reasons, taking care of our parents because we’re afraid to leave them home alone (if you’re one of these people I recommend getting your parents a Medical Alert they make the best medical alarms for seniors). All of those are totally understandable reasons for living with your parents in your 30’s. The thing that got me was that in the interviews the author conducted with people my age there was an all too familiar theme of apathy ringing in their words. It wasn’t just that they had to move home for financial reasons; it was that they didn’t care.
 
It’s one thing to have a hard time finding a job after college, or to fall on some hard times and have to move back home, it’s another thing to settle into the comfort of home with seemingly no desire to leave. The scary thing to me was that the apathy I saw in Hingston’s interviews wasn’t very different from the apathy I’ve seen in a lot of young men I have met.
 
So what do you think? Is the younger generation really just lazy? Or am I just turning into the kind of guy that tells kids to get off his lawn a little early?

Medical Alert Goes on Television Courtesy of DRTV Agency Kre8 Media Inc.

Medical Alert Direct Response Via TV

Although it’s one of the veteran companies in its category, Medical Alert had never used direct-response television advertising before choosing Kre8 Media Inc. as its new agency. Medical Alert’s new TV campaign from Kre8 Media debuted in August and new leads and orders have spiked.
Medical Alert’s in-home personal alarm system lets people who are experiencing a medical emergency summon help by pushing a button on a wristband or pendant.
The campaign from Kre8 Media is aimed both at senior citizens who live by themselves and the people who care for them. This represents a combined audience in excess of 10 million people. Previously, Medical Alert, a unit of Connect America, had relied on print and online advertising.
Kre8 is using two of its trademark tactics to increase Medical Alert’s market share: telephone numbers that are unique to the networks on which the commercials run and the single Internet URL use www.medicalalert.com. Much of Kre8’s growth and success since its founding is the result of its ability to track Internet responses to the commercials that generated the responses with the aid of sophisticated metrics and modeling.

“Medical Alert is a natural for direct-response TV advertising,” said T. Lee Cutler, founder and president of Kre8 Media. “Their dual audience now has two ways of responding to the company’s offer: an 800 number for the seniors and an Internet address for their younger caregivers. Using this new approach, we’ve already seen an increase at this early stage in the TV campaign.” Kre8 Media’s DRTV Buying tactics have proven to be extremely effective.

Medical Alert Helping to Create a Support Network for Older Americans

 

 

Supporting Networks for Older Americans 

Disasters or emergencies can happen anywhere, at any time. Over the past two years alone, more than 130 Presidential Disaster Declarations have been declared in 45 states and territories. When a disaster strikes, older persons and persons with disabilities may experience public health and human service needs that threaten their well-being. In many cases, existing physical or mental impairments may worsen, and needed family and community-based supports may be disrupted by the emergency situation. Medical Alert helps create a prepared and safe home environment are the cornerstones for older Americans, who choose to live independent.

Create a Support Network

• If you anticipate needing assistance during a disaster talk to family, friends and others who will be part of your personal support network.
• Write down and share each aspect of your emergency plan with everyone in your support network.
• Make sure everyone knows how you plan to evacuate your home or workplace and where you will go in case of a disaster.
• Make sure that someone in your local network has an extra key to your home and knows where you keep your emergency supplies.
• Teach those who will help you how to use any lifesaving equipment, administer medicine in case of an emergency.
• Practice your plan with those who have agreed to be part of your network.

Supplies and Documents

Medications and Medical Supplies

If you take medicine or use a medical treatment on a daily basis, be sure you have what you need to make it on your own for at least a week, maybe longer.

Make a list of prescription medicines including dosage, treatment and allergy information.

 

Talk to your pharmacist or doctor about what else you need to prepare.

If you undergo routine treatments administered by a clinic or hospital or if you receive regular services such as home health care, treatment or transportation, talk to your service provider about their emergency plans. Work with them to identify back-up service providers and incorporate them into your personal support network.

 

Consider other personal needs such as eyeglasses, hearing aids and hearing aid batteries, wheelchair batteries, oxygen, and medical alert system.

Emergency Documents

Include copies of important documents in your emergency supply kits such as family records, medical records, wills, deeds, social security number, charge and bank accounts information and tax records.

Have copies of your medical insurance and Medicare cards readily available.

Keep a list of the style and serial number of medical devices or other life-sustaining devices. Include operating information and instructions.

Make sure that a friend or family member has copies of these documents.

Include the names and contact information of your support network, as well as your medical providers.

If you have a communication disability, make sure your emergency information notes the best way to communicate with you.

Keep these documents in a waterproof container for quick and easy access.

Medical Alert | Technology For Peace Of Mind

Medical Alert: A Touching True Story

Thanks to advances in wireless technology and state-of-the-art interactive (2-way) home medical emergency monitoring, tens of thousands of older Americans have put their trust in medical alarm companies and now enjoy a renewed independence that just wasn't possible for previous generations. And no matter where they live or how often they can visit, loved ones find certainty knowing that help, if ever needed, is just the push of a button away.
In recent years, an unwavering commitment to our seniors, for example, Good Housekeeping recommending medical alert systems, particularly Connect America, as a proactive means of decreasing fatal and nonfatal injuries for persons aged 65 years and over. This commitment and dedication to the care of older Americans sprouted multiple personal emergency companies that the Better Business Bureau (BBB) rating at A+, the agency's highest honor. Iconic companies like Orchard Brands®, CVS® and SkyMall® have chosen us to be their exclusive provider of  Medical Alert Systems because of their stellar customer service.